Role: Workforce Management Specialist
Location: Johannesburg
Role Type: Permanent
Job Description
Are you ready to make an impact by optimizing workforce efficiency and productivity? Join our dynamic team as a WFM Specialist: Kronos Consultant and leverage your expertise in implementing, configuring, and maintaining our Workforce Management system.
Responsibilities:
Implementation and Configuration:
Lead the implementation and customization of Kronos Workforce Management modules to meet business needs.
Optimize Kronos applications for enhanced organizational efficiency.
Ensure seamless integration with existing systems and applications.
System Maintenance and Support:
Provide ongoing support for the Kronos system, troubleshooting issues, and resolving technical problems.
Perform regular system updates and maintenance tasks to ensure optimal performance.
Collaborate with IT and HR teams to address user inquiries and concerns.
Business Analysis:
Work closely with business stakeholders to understand workforce management needs.
Analyze and document business processes to identify opportunities for improvement.
Translate business requirements into Kronos system configurations.
Training and Documentation:
Develop and deliver training programs for end-users on Kronos system functionalities.
Create comprehensive documentation for system configurations, processes, and best practices.
Stay Current on Kronos Updates:
Stay informed on the latest Kronos updates, features, and industry best practices.
Evaluate and recommend new functionalities that align with organizational goals.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of proven experience in time and attendance systems, preferably Kronos Workforce Management or in a similar role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Certifications in Kronos solutions are a plus.
Additional Requirements:
Willingness to travel, if necessary, for on-site implementations or client meetings.
Flexibility to work outside regular business hours during system upgrades or critical issue resolution.
Education:
National Diploma in Information Technology (Required).
Languages:
English.
Location: Johannesburg
Role Type: Permanent
Job Description
Are you ready to make an impact by optimizing workforce efficiency and productivity? Join our dynamic team as a WFM Specialist: Kronos Consultant and leverage your expertise in implementing, configuring, and maintaining our Workforce Management system.
Responsibilities:
Implementation and Configuration:
Lead the implementation and customization of Kronos Workforce Management modules to meet business needs.
Optimize Kronos applications for enhanced organizational efficiency.
Ensure seamless integration with existing systems and applications.
System Maintenance and Support:
Provide ongoing support for the Kronos system, troubleshooting issues, and resolving technical problems.
Perform regular system updates and maintenance tasks to ensure optimal performance.
Collaborate with IT and HR teams to address user inquiries and concerns.
Business Analysis:
Work closely with business stakeholders to understand workforce management needs.
Analyze and document business processes to identify opportunities for improvement.
Translate business requirements into Kronos system configurations.
Training and Documentation:
Develop and deliver training programs for end-users on Kronos system functionalities.
Create comprehensive documentation for system configurations, processes, and best practices.
Stay Current on Kronos Updates:
Stay informed on the latest Kronos updates, features, and industry best practices.
Evaluate and recommend new functionalities that align with organizational goals.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of proven experience in time and attendance systems, preferably Kronos Workforce Management or in a similar role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Certifications in Kronos solutions are a plus.
Additional Requirements:
Willingness to travel, if necessary, for on-site implementations or client meetings.
Flexibility to work outside regular business hours during system upgrades or critical issue resolution.
Education:
National Diploma in Information Technology (Required).
Languages:
English.
