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Job Details

Retail Operations Manager

28897
  • Negotiable
  • United Arab Emirates, Dubai
  • Permanent

Job Title: Retail Operations Manager - Brand Experience Stores

Location: Dubai, UAE

Are you passionate about creating unforgettable brand experiences? We’re seeking a dynamic Retail Operations Manager to lead our Brand Experience Store in Dubai. If you thrive in a fast-paced environment and have a knack for driving sales and operational excellence, we want to hear from you!


Key Responsibilities:

  • Strategic Vision: Collaborate with leadership to align the store’s operational and sales strategies with overall business goals, ensuring a seamless execution from construction to daily operations.
  • Operational Excellence: Establish and implement effective daily management protocols to enhance store efficiency and maintain high standards of operational excellence.
  • Team Leadership: Inspire and manage a talented store team through regular meetings, KPI setting, and performance monitoring, fostering a culture of motivation and achievement.
  • Grand Opening Success: Coordinate with retail partners to oversee the successful construction and grand opening of the experience store, creating excitement and anticipation in the community.
  • Innovative Marketing: Work closely with retailers to design and implement in-store marketing initiatives and promotional activities that drive traffic and boost sales performance.
  • Data-Driven Insights: Create and present performance reports, including sales, inventory, and financial metrics, to support informed decision-making and continuous improvement in store operations.


What We’re Looking For:

  • Education: Bachelor’s degree or higher; fluency in English is a must.
  • Industry Experience: Background in the electronics or mobile phone industry is highly desirable, with a strong understanding of customer experience and brand representation in retail.
  • Proven Track Record: Minimum of 5 years in retail operations, demonstrating success in managing brand experience stores or similar environments.
  • Inspirational Leader: Experience in team management with a talent for motivating and leading high-performing retail teams.
  • Strategic Thinker: Ability to develop and execute operational strategies, particularly in store openings and management.
  • Collaborative Marketer: Proven experience in working with retailers on joint marketing initiatives to drive customer engagement and increase sales.
  • Analytical Mindset: Strong grasp of retail metrics and reporting, with the ability to analyze data to make informed decisions that enhance store performance.
Kamal Sahloul Account Manager
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