Operations Manager
Position Overview
As the Operations Manager, you will play a crucial role in ensuring the smooth operation of the company's data centers. You will be responsible for managing the operations team, optimizing processes, and maintaining high levels of customer satisfaction. This position requires a strong technical background, excellent leadership skills, and a customer-centric mindset.
Company Overview
Our client is a well-established, offering data center outsourcing and a wide range of telecommunications services. They are dedicated to guaranteeing business continuity through high-quality infrastructure and round-the-clock support. The company places a strong emphasis on excellent service and a customer-oriented mindset, continuously striving to improve and develop their operations team to maintain a motivated workforce focused on achieving clear objectives.
Responsibilities
Manage the operations of the data center group for appointed locations, ensuring maximum customer satisfaction
Assist with daily data center operations and motivate operation teams
Manage leads of divisions and report performance
Develop and optimize the operations team, manage holidays and standby
Act as an advisor on technical matters
Support facility management, service delivery management, project management, and process management
Requirements
Higher education in a technical field or equivalent
Minimum 3-5 years of experience as an engineer in electro-technical and industrial/mechanical environments
Minimum 3-5 years of experience in project management
Data center facility experience
Fluent in Dutch and English
Excellent problem-solving, people management, and communication skills
Proficient in Google applications
Accurate, proactive, and stress-resilient
How to Apply
Please submit your CV and a cover letter highlighting your relevant experience and qualifications to maspinall@firstpointgroup.com
